— Productivity Tool

Fireflies.ai

Last updated July 13, 2026 · Reviewed by ToolForge Editorial

A meeting assistant that actually integrates.

★ 4.4/5 · 100K+ teams · Since 2019 · Free (800 mins/mo)

A meeting assistant that actually integrates

Fireflies is the Fred bot that quietly joins your calls, transcribes them, and pushes summaries into Slack, Notion, and your CRM. It is built for teams, not just personal note-taking.

Who it's for: Sales, customer success, and ops teams who need meeting intel flowing into their existing tools.

Key features

Auto-Record Joins every call

Fred sits in Zoom, Meet, Teams, and Webex automatically.

CRM Sync Logs to Salesforce and HubSpot

Call notes and action items land on the right deal.

Analytics Track talk ratios

Coaching insights on who is talking and sentiment.

Search Conversational search

Ask what did the client say about pricing across all calls.

The honest take

✓ What works

  • Deep integrations (Slack, Notion, CRM)
  • Generous free tier
  • Team analytics
  • Strong search
  • Multilingual

✗ What doesn't

  • Bot-in-room can surprise attendees
  • CRM sync is paid
  • Transcription less clean than Otter in places
  • Storage caps on lower tiers

Verdict

Fireflies.ai wins for teams that live in a CRM. If your meetings need to turn into pipeline, the $10/mo Pro plan plus HubSpot or Salesforce sync is a no-brainer. Solo users may prefer Otter.

💡 Transparency: This review contains affiliate links. If you sign up through our link, we may earn a commission at no cost to you. We only recommend tools we use ourselves. Full disclosure.

Related Tools

Try Fireflies.ai today

$10/mo Pro plan · Free (800 mins/mo)

Get Fireflies.ai →