Turn your documentation into an AI support agent. Instantly answer user questions with citations.
Kapa AI connects to your existing knowledge sources — documentation sites, help centers, GitHub repos, Discord servers — and builds an AI assistant that answers user questions accurately with citations back to source material. Used by companies like Linear, Notion, and Vercel, it's become the go-to solution for developer-tool companies that want to deflect support tickets without sacrificing answer quality.
Who it's for: B2B SaaS companies, especially developer tools, that have extensive documentation and want to reduce support load. Teams with 1,000+ users who ask repetitive documentation questions.
Connect documentation, GitHub repos, Zendesk, Notion, Discourse forums, and Discord. Kapa ingests everything and creates a unified knowledge base.
Every answer includes clickable citations back to the exact source document. Users can verify answers and dive deeper — no AI hallucination black box.
Deploy as a website widget, Slack bot, Discord bot, or API. Same knowledge base, every surface. Users get consistent answers wherever they ask.
See what questions users ask most, which answers get thumbs-up vs thumbs-down, and identify documentation gaps. Feed insights back to your docs team.
If you're running a developer-facing product and drowning in support tickets that are really just documentation questions, Kapa AI is the best solution we've tested. The citation feature alone justifies the price — it builds trust and reduces "is this AI answer correct?" anxiety. For smaller teams or non-technical products, it may be overkill.
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